Shipping Policy
General Information
- Processing Time: Orders are processed within 1-3 business days. During peak times like holidays or sales events, processing times may vary.
- Shipping Time: Delivery typically takes 5-9 business days, depending on the destination. We strive to deliver your items as quickly as possible.
- Order Tracking: Once your order is shipped, you will receive an email with tracking information to monitor the status of your delivery.
- Shipping Restrictions: We do not ship to P.O. boxes or APO/FPO addresses.
- Lost or Stolen Packages: We are not responsible for packages lost or stolen after being marked as delivered by the carrier. Please contact the shipping carrier directly to file a claim in such cases.
Free Shipping
- Orders over $50 qualify for free shipping, applied automatically at checkout.
- A live tracking number will be provided once your order ships, allowing you to monitor your shipment in real time.
Standard Shipping
- Standard shipping rates are calculated at checkout based on your location and order details.
- A live tracking number will be provided once your order ships, allowing you to monitor your shipment in real time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Enter this number on our Track Your Order page to access real-time updates on the status of your shipment.
Delivery Timeframes and Potential Delays
While we aim to meet the delivery times stated above, delays can occur due to factors such as weather conditions, holidays, or carrier issues. If your order is delayed, we will keep you informed promptly.
Policy Modifications
We reserve the right to modify, update, or change this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the customer's responsibility to review this policy periodically for updates or changes. Continued use of our services following any modifications constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about your shipment, please reach out to our customer service team through our Contact Page. We are here to assist you with any issues that may arise.